OUR STORY
Ossama Badawy is the Founder and Managing Partner of Badawy Law Office. In his senior management roles at leading law firms in Egypt and international organizations such as the American University in Cairo, Ossama Badawy led score of large-value complex arbitral and judicial disputes in most industries, with an emphasis on investments, construction, project finance, power generation, oil and gas, and corporate disputes.
In 2006, Ossama Badawy sought out to develop a full business law firm with a global reach and succeeded to establish Badawy Law Office.
Now, Badawy Law Office is instructed as counsel by private investors and corporations to either prosecute, defend or provide advice on score of large-value complex arbitral or judicial disputes in most industries, with an emphasis on investments, construction, project finance, power generation, oil and gas, and corporate disputes.
Our extensive expertise in handling the arbitral and judicial disputes makes our services in the corporate and commercial matters sprout from down-to-earth people who devote themselves to guid the clients to navigate through complex laws and to provide the clients with protection and peace of minde through the day-to-day local legal activities and contract services, while the clients’ management focuses on short and long-term sustainability and growth.
OUR VISSION
The professional legal services are of utmost importance to the function of the client. Only with effective and forward-thinking legal services client can meet its business objectives and be certain that it is protected against fraud, theft, and a myriad of other legal pitfalls.
We, at Badawy Law Office, belive that our main role is to provide the clients with protection and peace of minde through the day-to-day legal activities and contract services, while the clients’ management focuses on short and long-term sustainability and growth.
While performing that role, we seek to realize the vision of correcting the shortcomings in legal rules, its application, or its interpretation. Thus, we can influence, not only our clients, but also the legal community growth.
OUR MISSION
Code of Conduct
The OFFICE’s commitment to ethics and compliance is documented in the Code of Conduct (the “Code”), comprised of its policies and the Office’s Open-Door Procedures. The Code articulate expectations and define the basis for the conduct of the Office.
The Anti-Corruption Policy, Ethics Policy, and Gifts and Entertainment Policy are foundation policies that bear directly on anti-corruption compliance.
Measures Against Cyber Security Risk
The high level of different cyber security measures that the OFFICE undertook enabled it to become ISO 27001 certified in information security management system.
These measures aim to keep the OFFICE’s data, its cashflow and its clients safe online, and to prevent risks from various sources, including: internet-borne attacks, eg spyware or malware user generated weaknesses, eg easily guessed password or misplaced information.
Service Levels
Adopting certain criterion in management enabled the OFFICE to become ISO 9001 Certified in the Quality Management System
It is one of the OFFICE rules to provide the services according to the most industry standard acceptable by the client and to comply with the service level agreed or anticipated by the client. This overall means that the clients’ requirements should be served on good time.
The OFFICE’s policy does not stop there, even where the OFFICE fails in meeting the service levels, it is mandatory on all lawyers to immediately disclose the failure to the client together with specific plan draws the strategy and guides the navigate to the right salvation.
Standard Reviews
The OFFICE is keen on keeping the clients acquainted with all service levels and fees incurred. Although, the OFFICE used to take the initiative to undertake all cost saving efforts on behalf of the clients, it is tolerant of the clients’ discussion with regard to the services provided or the fees incurred.
Best Practices Approach
For giving the clients the opportunity to closely pursue their cases and all financial matters related thereto, the OFFICE devised an internal program system inspired from the CRM approach. Nowadays, the OFFICE’s internal program constitutes the portal that allows the OFFICE to manage and analyse its own interactions with its past, current and potential clients. It uses data analysis about clients’ history with the OFFICE to improve business relationships with clients, specifically focusing on clients’ retention and ultimately driving services growth.
